FIND YOUR PERFECT WIG

A: At Style Mane, we offer a variety of shipping methods to cater to our customers' needs. Our standard shipping method delivers your order within 5-7 business days. For those who need their wigs sooner, we offer expedited shipping, which takes 2-3 business days. Additionally, we provide an express shipping option for the most urgent needs, ensuring delivery within 1-2 business days. All our shipping methods come with tracking information, so you can track your package every step of the way. Please note that shipping times may vary based on your location and stock availability.

A: At Style Mane, we strive to provide swift and reliable delivery for our customers. Typically, orders are processed and dispatched within 1-3 business days. For standard shipping, you can expect your order to arrive within 5-7 business days after dispatch. We also offer expedited shipping options which can deliver within 2-3 business days, depending on your location. As for payment, Style Mane accepts a variety of methods to ensure your shopping experience is convenient and secure. You can pay using major credit cards like Visa, MasterCard, and American Express. We also accept payments through PayPal for added flexibility. Rest assured, all transactions are securely processed to protect your personal information. For more detailed shipping or payment inquiries, feel free to contact our customer support team. Thank you for choosing Style Mane, where your perfect hair awaits!

A: If your Style Mane package has not arrived within the expected delivery timeframe, please follow these steps to resolve the issue promptly: 1. Check the Tracking Information: Upon dispatch of your order, you will receive a package arrival notification via email, which includes a tracking number. Use this number to check the status and location of your package through the carrier’s website. 2. Verify Delivery Details: Ensure that the shipping address you provided during checkout is accurate and complete. Any discrepancies may cause delays in delivery. 3. Contact the Carrier: If the tracking information indicates that your package was delivered but you did not receive it, reach out to the carrier directly for further details. Sometimes packages are marked as delivered a few hours prior to their actual arrival or may be at a neighbor's house or in a secure location. 4. Wait a Few Business Days: Occasionally, packages may be delayed due to external factors such as weather conditions, holidays, or high volume periods. It is advisable to wait an additional 1-2 business days beyond the expected delivery date. 5. Contact Style Mane Customer Support: If you are still unable to locate your package after following the above steps, please contact our customer support team at support@stylemane.com or call us at (555) 123-4567. Provide your order number and tracking information so that we can assist you further and, if necessary, initiate an investigation with the carrier. At Style Mane, we are committed to ensuring that you receive your order promptly and in perfect condition. Your satisfaction is our top priority, and we are here to help you every step of the way.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.